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THE INDUSTRY’S BEST WARRANTY

Have Peace of Mind with Our 3-Year Warranty

What’s Included in the Limited Warranty

Every Trinity trailer is custom designed and handcrafted in our factory in Boise, Idaho by some of the finest craftsmen in the country. In 1975, Trinity’s founder invented the first self-unloading belt trailer, and for three generations since we’ve led the industry in building the highest quality trailers to haul and unload bulk commodities with unmatched performance and durability. On the rare occasions that a warranty issue occurs, we stand behind our work.

Trinity offers an industry-leading 3-year limited warranty. We warranty our products to be free of any defects in workmanship or material under standard use, as outlined below. To back up this promise, we will repair or replace any factory-installed component that doesn’t work as it should. It’s that simple.

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3-Year Major Component Coverage

●    Structural components of the Trinity bin

●    Sub-assemblies produced by Trinity (e.g. kingpin, suspension subframe)

●    Hydraulic Components with Rev C Hydraulic System (excluded hoses and F.B.H.)

●    Axles

●    Axle seals

●    Axle spindles

●    Axle hub caps and seal

●    Axle wheel bearings and race

●    Steer axle knuckle assembly

●    Quick-align pivot assembly (air ride axles)

●    ABS sensors

●    Axle dust shields

This warranty is applicable if the owner has:

●    Properly maintained the trailer

●    Not overloaded the trailer (i.e. Exceeded the GVWR* or the GAWR*)

●    Not transported corrosive cargo

●    Adequately restrained the load

●    Loaded the trailer properly

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How To File a Warranty Claim

Follow Three Easy Steps

If you are the first retail purchaser of a trailer that is in need of warranty work, simply follow the three easy steps outlined here to file a Warranty Claim. In order to ensure the work will meet our high standards for quality, all warranty work must be performed at a repair shop approved, in advance, by Trinity.

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Complete the Warranty Claim Form

All warranty claims can be initiated by completing the Warranty Claim Form. Please take and upload detailed photos of the warranty issue with your claim.

Customers may also call our Service department to initiate a claim at (800) 806-6852.

 

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Receive Your Warranty Claim Number

Once all required information is submitted, you’ll receive a unique warranty claim number. This number should be referenced on all correspondence, invoices and tagged parts returned for inspection.

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A Trinity Representative Will Contact You

If repairs are made, please save your receipts and original invoices for the Warranty department.

How to Maintain Your Trinity Trailer

Helpful Videos, Resources and Owner’s Manuals

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For helpful resources and videos for maintaining your Trinity trailer, visit the Maintenance section. Here you’ll find recommended maintenance schedules, informative videos that walk you through common maintenance tasks and repairs, as well as links to EAGLE BRIDGE, EAGLEBED and third-party Owner’s Manuals.