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PRIVACY POLICY

Trinity Trailer Mfg.,® Website Privacy Statement

ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

Trinity Trailer Mfg., Inc.® (hereby referred to as Trinity) is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website and mobile applications. By accessing trinitytrailer.com or using our mobile application(s), you acknowledge and fully understand Trinity’s Privacy Statement and freely consent to the information collection and use practices described in this Website and App Privacy Statement.

PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Trinity services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

INFORMATION WE COLLECT AND HOW WE USE IT

Trinity collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with shared objects.

a. Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we track may include:

  • Your Internet protocol address.
  • The kind or browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.

b. Use of Shared Objects (Cookies)

Trinity may use shared objects to personalize or enhance your user experience. A share object is a small text file that is placed on your hard disk by a Web page server. Shared objects cannot be used to run programs or deliver viruses to your computer. Shared objects are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. One of the primary purposes of shared objects is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a shared object helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.
  • To protect ourselves from liability.
  • To respond to legal process or comply with law, or
  • In connection with a merger, acquisition, or liquidation of the company.

c. Opt-in Data and Consent

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

ACCESSING WEB ACCOUNT INFORMATION

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant – it@trinitytrailer.com.

U.S. STATE PRIVACY RIGHTS

Depending on your state of residence, you may have certain rights regarding your personal information under applicable U.S. state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA/CPRA), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Virginia Consumer Data Protection Act, and other comparable state laws now or hereafter in effect. This section describes those rights generally; specific rights and procedures may vary depending on the law that applies to you.

  1. Categories of Personal Information We Collect. Depending on how you interact with our website, we may collect identifiers (name, email, phone number, IP address), internet or network activity information, commercial information (products or services considered or purchased), and, if you submit an inquiry or application, information you voluntarily provide in that form.
  2. Sources and Purposes. We collect this information directly from you, automatically through your use of our website, and from service providers who help operate our website. We use it to respond to inquiries, provide and improve our services, maintain website security, and comply with legal obligations.
  3. Sale or Sharing of Personal Information. Trinity does not sell personal information for monetary consideration. Trinity does use third-party advertising and marketing measurement technologies on this website — including advertising pixels, remarketing tags, and call-tracking scripts — that collect information about your browsing activity and disclose it to those third parties for purposes that may include cross-context behavioral advertising and measuring the effectiveness of our marketing campaigns. Depending on the state law that applies to you, this may be considered 'sharing' of your personal information. You can opt out of this sharing at any time through your browser's Global Privacy Control setting or by visiting our Your Privacy Choices page.
  4. Your Rights. Subject to certain exceptions and depending on the law that applies to you, you may have the right to: confirm whether we process your personal information and access it; correct inaccurate personal information; delete personal information we hold about you; obtain a copy of your personal information in a portable format; opt out of the processing of your personal information for targeted advertising, the sale of personal information, or certain profiling; limit our use of sensitive personal information; appeal a denied request; and not be discriminated against for exercising any of these rights.
  5. How to Submit a Request. You may submit a request by emailing it@trinitytrailer.com or calling (208) 953-5803. We will verify your identity before processing your request and will respond within the timeframe required under the law that applies to you.
  6. Authorized Agents. You may designate an authorized agent to submit a request on your behalf by providing us signed written permission; we may still require you to verify your identity directly with us.
  7. Universal Opt-Out Mechanisms. Where required by applicable law, we honor recognized universal opt-out signals, such as the Global Privacy Control (GPC), as a valid request to opt out of the sale or sharing of your personal information and targeted advertising.

CHANGES TO THIS STATEMENT

Trinity has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

CONTACTING US

If you have any questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at it@trinitytrailer.com or send your comments to:

Trinity Trailer Mfg., Inc.®
Attention: Privacy Statement Personal
7533 S. Federal Way
Boise, ID 83716

Trinity will use commercially reasonable efforts to promptly respond and resolve any problem or question.

Last updated: July 23, 2026